My policy is, if they want it back they need to come pick it up. How do you handle situations like this?
*If you were a fan of Gilmore Girls you'll get the reference. Here's the clip:
Thursday, October 31, 2013
Monkey Monkey Underpants*
By far, the most commonly left behind (no pun intended) item is underpants/knickers/panties, call them what you will. Left on the floor, in the bureau, amongst the bedding. I've also had people leave discarded jeans, blankets, electronic devices and, in one case, an entire set of their own bedding including pillows.
My policy is, if they want it back they need to come pick it up. How do you handle situations like this?
*If you were a fan of Gilmore Girls you'll get the reference. Here's the clip:
My policy is, if they want it back they need to come pick it up. How do you handle situations like this?
*If you were a fan of Gilmore Girls you'll get the reference. Here's the clip:
Sunday, October 20, 2013
Lockboxes
Sometimes you just can't be there to meet guest when they arrive. Or they arrive so late that you don't want to have to wake up to let them in. Key lockboxes are the solution.
For a long time I used the Master Lockbox. It's kind of heavy and clunky but it did the job. The only problem was that some guests couldn't figure it out. I'd get a panicked call and have to talk them through it. And, honestly, the lock is a bit trickier than it needs to be. You've got to set the numbers and then hold down the black lever next to them while you pull the lockbox door toward you.
One time I got a call from a guest complaining that they had set the combo numbers correctly but the door to the house still wouldn't open. Of course, they hadn't removed the keys from the box. They seemed to think the house door would magically unlock itself once the numbers were set (and no, they weren't Americans.)
A few weeks ago I decided it was time to find an easier lock. After some searching around I found exactly what I wanted. The Vault Locks 3200 Key Storage Lock Box is small and very easy to use - just set the combo and pull the box towards you. I bought 2 of them and use the other to store a spare set of my own keys.
Even though I have the option of using a lockbox, there are times when I insist on meeting the guests in person - usually when there is a large group of students staying. My experience has been that they don't always reports the true number of people in their group. Once they know that you will be there waiting they suddenly have another friend who decided to join them.
Oh, one other thing: I change the lock combination after every guest and set the new combo to the last four digits of the guests phone number. I thought that would help people remember but no guest has ever recognized it was their own number.
For a long time I used the Master Lockbox. It's kind of heavy and clunky but it did the job. The only problem was that some guests couldn't figure it out. I'd get a panicked call and have to talk them through it. And, honestly, the lock is a bit trickier than it needs to be. You've got to set the numbers and then hold down the black lever next to them while you pull the lockbox door toward you.One time I got a call from a guest complaining that they had set the combo numbers correctly but the door to the house still wouldn't open. Of course, they hadn't removed the keys from the box. They seemed to think the house door would magically unlock itself once the numbers were set (and no, they weren't Americans.)
Even though I have the option of using a lockbox, there are times when I insist on meeting the guests in person - usually when there is a large group of students staying. My experience has been that they don't always reports the true number of people in their group. Once they know that you will be there waiting they suddenly have another friend who decided to join them.
Oh, one other thing: I change the lock combination after every guest and set the new combo to the last four digits of the guests phone number. I thought that would help people remember but no guest has ever recognized it was their own number.
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